Shipping Policy
Standard Shipping
Handling time: 1 day (Monday – Friday)
Transit time: 2-5 days (Monday – Friday)
Shipping rates are:
We offer free shipping on all orders within USA.
Shipping Status:
As soon as your order ships, you’ll receive a shipping confirmation email that includes your tracking number.
If you don’t receive a shipping confirmation email right away, don’t worry! We know the delivery date or date range provided at checkout and we’ll be sure to deliver the items within that timeframe.
Order changes:
Please contact us immediately with any changes to your order. Note that custom and pre-ordered pieces cannot be swapped for other designs.
Item not received:
If you have successfully placed an order and still haven't received it while the tracking status shows it has been delivered we recommend that you contact the courier to locate your shipment. If the problem persists, please email us at timelessjewelryetsy@gmail.com
Taxes
We are required by law to charge sales tax on all items purchased, unless in situations where it is not required by law.